Government Guidelines on Assistive Devices for PwDs Govt Employees: Key Highlights from Latest OM (31 October 2025)
The Department of Posts has issued an important communication regarding the provision of assistive devices for government employees with disabilities. This directive, dated 31 October 2025, reinforces the government’s commitment to empowering Persons with Disabilities (PwDs) by ensuring they receive modern, high-quality aids that support their productivity and workplace inclusion.
The order forwards the Office Memorandum (OM) issued by the Department of Empowerment of Persons with Disabilities (DEPwD), which is based on the broader framework of the Rights of Persons with Disabilities Act, 2016 and the DoPT OM dated 02 February 2024.
Purpose of the New Directive
The key objective of this communication is to remind and guide all Central Government establishments—especially within the Department of Posts—to provide suitable and advanced assistive devices that enable PwD employees to perform to their full potential. This initiative supports both employee well-being and the overall efficiency of government systems.
High-Tech Assistive Devices Recommended for PwD Employees
The DEPwD has recommended exploring a range of high-quality, modern assistive tools to support employees with disabilities. These include:
1. Mobility Support Devices
- Motorized wheelchairs
- Motorized tricycles
- Special mobility aids for customised needs
2. Hearing Support
- High-quality digital hearing aids
- Hearing aids with batteries
- Modern sound amplification devices
3. Vision Support
- Low-vision assistive devices
- Electronic magnifiers
- Screen readers and magnification software
4. Assistive Technology and Hardware
- Special furniture for ergonomic comfort
- Software scanners
- Computers, laptops, and other supporting hardware
These devices help improve accessibility, comfort, and efficiency at the workplace, enabling PwD employees to engage fully in official duties.
Provision Method: Purchase or Reimbursement
Departments have flexibility in how they provide assistive devices:
- Reimbursement Basis: PwD employees can purchase required devices and claim reimbursement.
- Direct Procurement: The department may directly purchase and supply the needed devices.
This ensures quick and hassle-free availability based on the urgency and nature of the requirement.
Instructions for All Postal Circles and Offices
The Department of Posts has directed:
- All Postal Circles
- All Postal Training Centres (PTCs)
- Parcel Directorate
- BD Directorate
to disseminate the contents of the DEPwD letter within their jurisdiction. This is crucial for ensuring consistent implementation and maximizing the contribution of PwD employees across the Department.
Conclusion
The government’s renewed focus on providing Assistive Devices for PwDs Govt Employees is a significant step toward creating an inclusive and supportive work environment. By offering technologically advanced aids and devices, departments can help employees with disabilities work with greater independence, confidence, and efficiency.